Privacy Policy

Last Updated: August 8th, 2023

This Privacy Policy describes how Cintra ("Cintra", "we", "us", or "our") collects, uses, and shares information about you when you use our website, mobile applications, and related services (collectively, the "Services"). This Privacy Policy applies anytime you use the Services.

Information We Collect

We collect information about you when you provide it directly to us, use our Services, or otherwise interact with us. The types of information we collect include:
- Account Information: To create an account, we collect your name, email address, username, password, and other related account details.
- Repository Data: If you connect your code repository (like GitHub), we access and collect data from that repository needed to provide our coding assistance services. This includes code, filenames, issues, commits, tasks lists, and related metadata.
- Usage Information: We collect information about how you use the Services, such as access dates and times, pages viewed, links clicked, tasks completed, and other actions taken within the Services.
- Feedback and Correspondence: Any direct communication with Cintra, whether via email, surveys, the in-app chat function, or otherwise, is collected and saved.- Device Information: We may collect information about the device and software you use to access the Services, such as IP address, browser type, operating system version, and app version.

How We Use Information
We use the information we collect for the following purposes:
- Provide our Services: We use repository data, tasks assigned, and associated information to power our AI coding algorithms and provide code generation services to you.
- Improve Our Services: We analyze usage information and feedback to improve the Services and develop new products, features, and offerings.
- Communicate with You: We use contact information to respond to inquiries, send updates about our Services, and provide other transactional information.
- Comply with Legal Obligations: We may use data when we believe it necessary to comply with applicable laws, lawful requests, and legal process.

How We Share Information
We do not sell or share your personal information with third parties except as outlined below:
- Service Providers: We work with third-party companies who help us operate and improve the Services. These providers only have access to information needed to perform their contracted functions. They are required to maintain confidentiality and not use data for any other purpose.
- Legal Obligations: We will share information with third parties if we believe it reasonably necessary to comply with law, regulation, legal process, or governmental request; to enforce our agreements or policies; or to protect the security of users.
- Business Transfers: If we are acquired by or merged with another entity, customer information may be transferred. You will receive notice of any such changes in control.

We use physical, technical, and organizational safeguards to help protect the information we collect and process. However, no security measures are completely impenetrable. We cannot guarantee the security of our systems or databases, nor can we guarantee that personal information will not be intercepted during transmission over the Internet. You use our Services at your own risk.

We retain personal information only as long as necessary for operational, security, and legal requirements. We regularly review our data stores and retention policies to ensure minimal data is stored beyond what is strictly necessary.

Your Rights
As a user of Cintra, you have the following rights with respect to your personal data:
- Access: You can request access to the personal data we hold about you and obtain information including the categories of data collected, purpose of processing, third party disclosures, and copies of your data.
- Correction: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. - Deletion: You can request we delete personal data we have collected about you, subject to certain legal exceptions and overriding business or operational needs.  
- Restriction: You can ask us to restrict the processing of your personal data, but you may not be able to fully use the Services during any restriction.
- Objection: You can object to our processing activities under certain circumstances. This does not include processing we undertake to provide the core Services to you.  
- Portability: You can ask for a copy of certain personal data for you to retain or share elsewhere. This includes any data you directly provided to us or generated during your use of the Services. To exercise any of these rights, please contact us using the information below.

Changes to this Policy
We may periodically update this Privacy Policy as needed. When we make significant updates, we will notify users.

Please contact us at for any inquiries.